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The International SpaExcellenceSM Standards will positively impact how you operate your spa.
FUN! is a keyword for this training program. We will provide you with the techniques to build and improve your spa management system.
You can expect tangible results like these:
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minimize risk |
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build consistency |
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improve client satisfaction |
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increase staff and client retention and loyalty |
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generate positive word-of-mouth recommendations for your facility |
Launch your spa on an upward spiral towards SpaExcellenceSM!
The International Standards of SpaExcellenceSM Seminar
Day 1: Develop an understanding of SpaExcellenceSM Standards – Spa Management and Spa Guest Experience.
Day 2: Develop an understanding of SpaExcellenceSM Standards – Spa Operations and Spa Improvement, with practical steps to Effectiveness and Certification.
Both days are interspersed with practical workshops and team interaction.
Event Details
| Presenter: |
The course will be delivered by Linda Bankoski of SpaQuality LLC and is recommended for spa owners, spa directors, spa managers and management teams. |
| Cost: |
$920.00 USD
(includes full organic lunch and refreshments) |
| When: |
Monday, June 12th and Tuesday, June 13th, 2006 |
| Where: |
The Vivienne O'Keeffe & Associates Inc. training centre in beautiful Lion's Bay (near Vancouver), British Columbia, VON 2E0 Canada |
For more information:
Call Ingeborg Brown at Vivienne O'Keeffe & Associates Inc.: (604) 921-6245, ext. 225 or email ingeborg@PROTECTED.
Note: the form is in PDF format and requires Adobe Reader to view or print.
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SpaQuality's Introduction to The International Standards of SpaExcellenceSM Seminar was a great experience for all who attended. |
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"I enjoyed this course and the content tremendously! Our industry needs these concepts and to be quality driven. Julie and Linda are visionaries and will revolutionize the industry with SpaQuality." Zahira J. Coll, CEI, Resources & Development
“The stuff I learned will help me change the culture of the spa. My real Gestalt moment was the One-Up Charts. Excellent! I am also very excited about the potential of this to change the culture of the spa industry." Ella Stimpson, Spa Director, The Broadmoor, CO
"This course is extremely beneficial to anyone who wants to operate their spa more effectively and profitably and doesn't know where to start." Lisa M. Starr, Business Consultant, Preston Wynne
“The ambience offered by our very private training room encouraged delegates to interact and communicate openly which enabled them to learn from each other as well as from the material being presented. This cultivated a realization that we are not competitors but rather co-workers, seeking to improve an industry that needs consistency brought to the fore. The demand for follow-up training programs has been overwhelming.” Vivienne O’Keeffe
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